The American Council of Independent Laboratories (ACIL) has instituted the ACIL Customer Quality Service Award (formerly know as the ACIL Seal of Excellence Award) program to provide a mechanism for evaluating laboratories and provide a means to benchmark their operations against other laboratories. Participants are committed to ensuring the integrity of data, meeting customer’s quality needs and setting the standards of performance for the laboratory industry. No other program ranks participating laboratories’ based on customer responses to satisfaction with services or requires a signed code of ethics and data integrity statement by each laboratory location. This program is available to non-members as well as members of ACIL.