A2LA ISO/IEC 17025:2005 Lead Auditor
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This course is a comprehensive look at the ISO/IEC 17025:2005 requirements and ISO 19011:2011 guidelines to provide a detailed approach to the assessment of a laboratory’s competence through the use of applied internal audits.

11/13/2017 to 11/16/2017
When: 11/13/2017
Where: Renaissance Orlando at SeaWorld
6677 Sea Harbor Drive
Orlando, Florida  32821
United States
Contact: A2LA Training Services
(301) 644-3235
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This course is a comprehensive look at the ISO/IEC 17025:2005 requirements and ISO 19011:2011 guidelines to provide a detailed approach to the assessment of a laboratory’s competence through the use of applied internal audits. The course is applicable to all testing and calibration laboratories and it provides an understandable explanation of the international laboratory standard and how it should be applied and implemented. In this course, you will receive a detailed review of the A2LA accreditation process, and you will also gain critical insight into the interpretation of the requirements of the ISO/IEC 17025 Standard. In addition, you will receive hands-on training as an internal auditor and gain experience working with audit teams.

Exams:

a) A Pre-Course Quiz is administered to evaluate each attendee’s current awareness of ISO/IEC 17025 and assessment concepts; and

b) A Final Exam is administered to demonstrate each attendee’s ability to apply the knowledge gained from this course. The passing grade for the Final Exam has been established at 70%. Additionally, throughout this course, the course instructors will be monitoring the attendees’ participation in all of its various activities.

Course Content

  • Course introduction.
  • Pre-course quiz.
  • Conformity assessment concepts.
  • Peer evaluation of accreditation bodies.
  • Accreditation benefits and process.
  • ISO/IEC 17025:2005 and background on its development.
  • Management system concepts.
  • Use of exercises and discussions to understand critical processes:
    • Ethical constraints;
    • Organizational structures;
    • Management system structures;
    • Document development and control;
    • Customer contract development;
    • Quality-critical services and supplies;
    • Customer feedback, complaints and nonconforming work;
    • Corrective actions and preventive actions;
    • Internal audits and management reviews;
    • Analyst competency;
    • Method validation;
    • Measurement uncertainty;
    • Equipment calibration and maintenance;
    • Measurement traceability;
    • Sample handling;
    • Quality control; and
    • Results reporting.
  • Auditing principles and practices:
    • Review of ISO/IEC 17025 requirements and ISO 19011 guidelines for internal audits;
    • Benefits of assessments and internal audits;
    • Selecting, training and qualifying internal auditors and setting up an ongoing auditor training program;
    • Communication skills and human relation aspects of an assessment;
    • Planning assessments and internal audits;
    • Conducting document reviews (gap analyses);
    • Effective questioning and auditing techniques;
    • Conducting hands-on audits;
    • Gathering information and evidence;
    • Writing assessment findings and deficiencies;
    • Presenting report findings to the group; and
    • A2LA assessor policies and procedures.
  • Course review.
  • Final examination.

Prerequisites

Hands-on laboratory experience and knowledge of ISO/IEC 17025:2005.

Target Attendees

Laboratory assessors, lead assessors, laboratory directors and laboratory internal auditors.

Learning Outcomes

After successful completion of this course, attendees will be able to:

  • Explain accreditation concepts and benefits;
  • Design an appropriate quality manual and supporting system documents;
  • Develop and implement required technical documents;
  • Discuss the difference between management reviews and internal audits;
  • Design and implement a detailed internal auditing program;
  • Select, train and qualify internal auditors;
  • Employ effective techniques for auditing;
  • Apply skills acquired to manage an audit team;
  • Develop an audit report based on findings and objective evidence collected; and
  • Demonstrate how to handle difficult situations during audits.

CEUs Awarded

3.0 CEUs Awarded*

To register: https://www.a2la.org/events/iso-iec-17025-2005-lead-auditor