ACIL 2015 Annual Meeting Education Program
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 Wednesday, October 7th
8:30 am - 10:00 am

Opening General Session & Keynote Speaker - Sponsored by Restek Corporation

Lessons Learned During a 25 Year Entrepreneurial Journey - Paul Silvis
10:30 am - Noon Education Session Mirror, Mirror on the Wall - A Fairytale of Leadership - Rick Parmely
10:30 am - Noon Education Session Human Resources: Everything a Manager Needs to Know - Jamie Hasty
Noon - 1:30 pm Lunch with Speaker

Associates Panel

2:00 pm - 3:30 pm  Earl Hess Lecture Series - Sponsored by Pace Analytical Services Accreditation and Ethics - Doug Berg, Keith Greenway, Doug Leonard
 Thursday, October 8th
8:30 am - 9:30 am Keynote Speaker To Manage Your Stress - Rekindle Your Spirit - Dr. Scott Sheperd
9:45 am - 12:15 pm CEO Forum  
9:45 am - 10:45 am Education Session Measuring Customer Feedback - Marlene Moore
11:00 am - 12:15 pm Education Session Bringing in the Business - Dale Ledbetter, Esq.
Friday, October 9th
8:30 am - 10:30 am Roundtable Workshop  

Lessons Learned During a 25 Year Entrepreneurial Journey
(Wednesday, October 7th 8:30 am – 10:00 am)
Paul Silvis (Head Coach and Founder of SilcoTek Corporation) 

Paul Silvis can trace the growth of his company with his personal growth. When Paul started Restek, he was a chemistry geek who had never taken an accounting class, supervised anyone, or run a business. Through fast failure and continuous learning, he built Restek into one of the largest and most successful chromatography companies, supplying products to analytical laboratories all over the world. Paul will take you back to Restek’s early years when his passion, energy, and vision provided the fuel for growth. The journey continues through his transition from president/CEO into Restek’s “Head Coach”—someone who puts the right players in the right positions; provides training, tools, and opportunities for them to become star players; encourages an atmosphere of support and honesty; and helps to define the team's strategy for winning. Paul will share his stories of failure and success along a 25-year journey to create an employee-owned company where “employees enjoy coming to work as much as going home”.  

About the Speaker: 

Paul founded Restek in 1985 to manufacture innovative, high quality chromatography products. The company’s sales exceed $60 Million and continue to outpace competitors by consistently maintaining double digit growth and profits.  Paul dropped the President/CEO title in 1995 and called himself the “Head Coach” to more closely describes the role he sees for himself: “The Head Coach puts the right players in the right positions; provides training, tools, and opportunities for them to become star players; encourages an atmosphere of support and honesty; helps to define the team's strategy for winning — all for the sake of creating a Championship team in which each member can be proud of!”  Paul passed on the President/Head Coach title on October 15, 2005 after 20 years serving in this role believing it is important for every leader to replace themselves. 

Paul received a B.S. in Chemistry/Life Science from the University of Pittsburgh in 1977 and graduated from the Penn State SMEAL executive MBA program from the Penn State in June 2006.  Paul has completed numerous entrepreneurial leadership courses, making continuous learning an important part of his personal philosophy.  

Paul currently serves as Vice Chair for Penn State’s Board of Trustees, the Patton Township Planning Commission, Centre Community Foundation, and is President of the Central PA July 4th Inc..  Paul was previously Chairman of the Board CBICC, past Chairman of the Incubator program, Past Advisory Board member for Penn State’s Outreach program, Past Advisory Board member for Schreyer Institute for Innovation and Learning and Schreyer Honors College, past Chairman of Park Forest YARD (Youth Area Recreational Development) fund raising effort, past member of the Advisory Board For the Future “The Campaign for Penn State Students”, was a member of the Young Presidents Organization, and served on the 1997 State College YMCA Fund Raising Committee.  In addition Paul has chaired political races for Judges and Pennsylvania legislators. 

Paul's accomplishments include winning the 1992 Central/Eastern Pennsylvania’s Manufacturing Entrepreneur of the Year Award, Inc. Magazine's list of 500 fastest growing companies (1992 & 1993), 1992 National Business Incubator Graduate of the Year, 1995 Governors Waste Minimization Award, 1996 Business and Professional Women’s Employer of the Year, and his most coveted award-making the top 50 list of Pennsylvania’s Best Companies to work for the past two years in a row (2000 & 2001), CBICC Outstanding Technology Company of the year – 2001, PA Business Central large business Entrepreneur of the year for 2002, and Leadership Centre County’s Out Standing Service Award in 2006.  

On January 1st 2009 Paul turned over the reins of Restek’s chromatography business to the employees through an ESOP stock purchase. While Paul will remain on the Board, he will primarily focus on growing a new technology company called SilcoTek.  SilcoTek applies a Chemical Vapor Deposition to metal and glass parts to enhance the material’s physical properties thus creating a surface that similar to an ultra high temperature TeflonR.

 

Mirror, Mirror on the Wall – A Fairytale of Leadership
(Wednesday, October 7th 10:30 am – Noon)
Rick Parmley (Founder of Polished and Professional LLC) 

This engaging and interactive talk will develop what's behind the mirror in common leadership traits and will present practical steps to achieve leadership success. 

About the Speaker: 

Rick Parmely is the founder of Polished and Professional LLC, a training company that specializes in improving communications of groups as diverse as individual investigators or groups of trainers.  After teaching undergraduate chemistry at West Point and Juniata College, Rick joined Restek Corporation in 1997 and currently directs their technical education program. He teaches chemistry and separation science theory through the Restek Learning Network (RLN).   With 30-plus years of teaching experience, Rick has taught science and communications courses to widely diverse audiences, including NATO officials, technicians at the U.N. Pesticides Laboratory in Austria, and scientists at the University of Nairobi.

 

Human Resources:  Everything a Manager Needs to Know
(Wednesday, October 7th 10:30 am – Noon)
Jamie Hasty (Vice President, SESCO Management) 

This dynamic session will cover basics the human resource manager or management team member need to the world of Human Resource.  It is vital that organizations have the proper HR systems and practices in place to ensure the success of the organization as well as its employees.  This session will discuss vital areas of Human Resources which include pre-employment recruiting, screening and hiring, the importance of employee handbooks and clear discipline policies, effective performance appraisal systems, EEOC and Wage-Hour regulations and practices, and ADA, FMLA and COBRA compliance.  Participant learning objectives include:

  • Understanding the ever changing employment regulations and how they affect the organization
  • Determining appropriate screening and hiring methods and how to implement strong hiring practices
  • Reviewing the importance of policy and procedure and identify how management can negate liability by adhering to the policies
  • Discussing performance management process and standards and engage in proactive steps for the effective planning, management and evaluation of employee performance.  

About the Speaker: 

A vice president with SESCO Management Consultants, Bristol, TN and Richmond, VA, Jamie Hasty consults in all areas of human resource management with specialties in affirmative action, policy development, wage and hour accounting, employment regulation compliance, training and development, compensation and performance management systems, employee satisfaction assessments, executive screening and placement, and general human resources. 

She regularly conducts management training programs for clients and serves as a guest speaker for state and national associations and chambers of commerce, and is a certified trainer for Vital Learning Corporation and SESCO Leadership Institute. 

Her professional affiliations include Delta Sigma Pi, a professional business fraternity, the Society for Human Resource Management and the Bristol VA/TN Chamber of Commerce. Jamie graduated from East Tennessee State University with a BBA in Human Resources Management.

 

ACIL Associates Lunch
(Wednesday, October 7th Noon – 1:30 pm) 

During lunch you can participate in roundtable discussions with ACIL's Associate members and exhibitors.  This will be an opportunity to continue the networking experience while hearing more regarding market trends, opportunities, technological advances, etc. 

 

Earl Hess Lecture Series - Accreditation and Ethics
(Wednesday, October 7th 2:00 pm – 3:30 pm)
Doug Berg (Testing Program Manager, PJLA); Keith Greenway  (Vice President of ANSI-ASQ National Accreditation Board); Doug Leonard Jr. (President and COO of Laboratory Accreditation Bureau, a division of A-S-B); Trace McInturff (Director of Accreditation Services, A2LA) 

The foundation of any laboratory’s reputation is built on confidence in its ability to provide correct and reliable data.  How can your laboratory effectively provide “confidence in its competence, impartiality, judgment or operational integrity?” 

Laboratories often state within their quality manuals that they ensure the integrity of their operations and there may also be some kind of a confidentiality or ethics agreement in place that personnel signed when hired. Is this enough to ensure that all employees fully understand and retain the importance of this topic and will comply? 

Come and join an incredible panel of experts from various accrediting bodies, as we discuss the best practices relating to ethics management. 

About the Speakers: 

Douglas Berg (Testing Program Manager, PJLA)

Doug has had over 25 years of experience with accreditation and over 40 years of technical experience in testing, engineering and manufacturing.  His background includes environmental, chemical (gases, fuels, lubricants, and liquids), metallurgical, physical, and dimensional testing as well as the calibration of electrical devices, chemical, physical and environmental instrumentation, and other test equipment.  He was responsible for developing sampling plans and the analysis of water, soil and concrete for environmental characterization and compliance for site monitoring and remediation projects.

Doug is an experienced assessor of testing and calibration laboratories.  This has included chemical, environmental, metallurgical, dimensional measurement, physical and other testing as well as calibration of electrical, dimensional physical, chemical, metallurgical and other equipment and instrumentation. Doug is a lead assessor for: ISO/IEC 17025:2005, DoD ELAP, EPA NLLAP, and ISO Guide 34: 2009 (reference materials). 

Currently, Doug is the Testing Program Manager for PJLA. Doug is primarily responsible for the implementation and maintenance of various testing programs in accordance to ISO/IEC 17011: 2004 and ILAC and APLAC criteria.  He has been instrumental in the development, initiation and implementation of several accreditation programs such as ISO.IEC 17025:2005, Guide 34 (RMP), CPSC, EPA NLLAP, DoD ELAP, Energy Star and TNI NEFAP. Doug is a trained APLAC ISO/IEC 17011:2004 Peer Evaluator and TNI NEFAP Evaluator.  Doug currently serves on the TNI NEFAP Executive Committee. 

Doug has BS from Michigan Technological University and an MS from the University of Michigan. 

Keith Greenaway (Vice President of ANSI-ASQ National Accreditation Board)

Keith Greenaway is Vice President of ANSI-ASQ National Accreditation Board, and is currently responsible for all matters pertaining to policies, practices and attainment of operating goals including development and oversight of P&L, cash flow and forecasting, while reporting directly to the President/CEO.  He has worked in the accreditation industry for over a decade.  He currently serves on the TNI Board of Directors and is a member of the Finance Committee. He is a member of the Environmental Protection Agency (EPA) Federal Advisory Board on Environmental Laboratory Accreditation (ELAB).  Mr. Greenaway is also a member of the Financial Oversight Committee for the International Laboratory Accreditation Cooperation (ILAC) Executive Committee, is a member of the Board of Director’s Public Policy Advisory Council for the American Society of Quality (ASQ), which advises the ASQ office of the CEO and the Board of Directors on matters of public policy and national/global debate on all matters related to the interests of ASQ and quality.  He is also a member of the National Institute of Standards and Technology Organization for Scientific Technology (NIST OSAC) Quality Infrastructure Committee (QIC). 

Doug Leonard Jr. (President and COO of Laboratory Accreditation Bureau, a division of A-S-B)

Doug is the President and Chief Operating Officer of Accreditation Services Bureau, and its division, Laboratory Accreditation Bureau (L-A-B).  Doug is the Treasurer and Past President of (NACLA), National Cooperation for Laboratory Accreditation, a national recognition authority for accreditation bodies.  Doug serves on many national and international conformity assessment committees.  He is the Chair of the ASTM committee for Accreditation Bodies.  He also serves as one of the US delegates for both the Asia Pacific Laboratory Accreditation Cooperation and the International Laboratory Accreditation Cooperation, of which A-S-B is a signatory to both mutual recognition arrangements.

Trace McInturff (Director of Accreditation Services, A2LA)

Trace serves as Director of Accreditation Services with the American Association for Laboratory Accreditation (A2LA) and manages the day-to-day accreditation operations and has performed assessments to ISO/IEC Guide 25 and ISO/IEC 17025, has evaluated other assessors in this role, and is an ISO/IEC 17011 APLAC approved lead evaluator and an IAAC approved evaluator.  At Trace's previous employer, his responsibilities included: laboratory inspections, laboratory accreditations, quality control evaluations, equipment calibrations, field studies, and processing material for the proficiency sample program. 

Mr. McInturff graduated from the Pennsylvania State University with a B.S. in Mechanical Engineering in August 1990.  He is a member of: the ILAC Accreditation Committee (AIC); Convener of the AIC Working Group (WG1) on liaising with the ILAC Marketing and Communications Committee (MCC); ILAC-WADA Liaison Group; ILAC Reference Material Working Group; ILAC Proficiency Testing Working Group (PTWG); APLAC MRA Council; APLAC MRA Council Documentation Working Group; the WADA Laboratory Expert Group; ISO CASCO WG44 on the rewrite of ISO/IEC 17025; and serves as Chair of the APLAC Technical Committee (TC).

 

 

To Manage Your Stress – Rekindle Your Spirit
(Thursday, October 8th 8:30 am – 9:30 am)
Dr. Scott Sheperd 

“Powerful People Create Powerful Organizations.”  If stress, communication and staff retention are issues that are important to your organization and if you are tired of presentations that crank out clichés, e.g., “let’s do a win-win,” but are short on substance, Dr. Sheperd’s message is something you might be looking for.  In a humorous, yet thought provoking presentation, Scott will help you learn how to become emotional powerhouses and deal with the challenges of the workplace and of life in general. 

About the Speaker:

A nationally known speaker and author, Dr. Scott Sheperd comes from a background of more than 25 years of experience in working with people in difficult situations ranging from terminal illness to high-pressure jobs. His six-part lecture series, "Who's in Charge?," has been broadcast on Public Television. Sheperd has conducted workshops and seminars for professionals in the fields of business, healthcare and education. He has also worked with children in school settings. Dr. Sheperd is co-author of "The Healing Journey," formerly "Cancer and Hope," and "I Will Live Today," books for the seriously ill. His book "What Do You Think of You?" is a book on self-esteem for young people and their parents. He has also written "Who's In Charge?: Attacking the Stress Myth." 

Dr. Sheperd has a B.A. in music, a master's degree in mass communication, and a Ph.D. in counseling.

 

CEO Forum
(Thursday, October 8th  9:45 am – 12:15 pm)
Jaime Hasty (Vice President, SESCO Management); Kurt Kneen, P.h.D (Vice President, NSF International Global Laboratories); Lisa Witte (President, Research Safety Market Division, Thermo Fisher Scientific)

The CEO Forum is by invitation only and open to CEO's & Senior Executives, a unique opportunity for peer to peer interaction between CEO’s and Senior Executives.  There will be multiple presentations during the Forum, as well as plenty of time for discussion relating to the various topics, which will include preparing for the millennial and current challenges in the testing industry in support of certification and managing global growth.  

About the Speakers: 

Jaime Hasty (Vice President, SESCO Management)

A vice president with SESCO Management Consultants, Bristol, TN and Richmond, VA, Jamie Hasty consults in all areas of human resource management with specialties in affirmative action, policy development, wage and hour accounting, employment regulation compliance, training and development, compensation and performance management systems, employee satisfaction assessments, executive screening and placement, and general human resources. 

She regularly conducts management training programs for clients and serves as a guest speaker for state and national associations and chambers of commerce, and is a certified trainer for Vital Learning Corporation and SESCO Leadership Institute. 

Her professional affiliations include Delta Sigma Pi, a professional business fraternity, the Society for Human Resource Management and the Bristol VA/TN Chamber of Commerce. Jamie graduated from East Tennessee State University with a BBA in Human Resources Management. 

Kurtis Kneen, P.h.D (Vice President, NSF International Global Laboratories)

Dr. Kurtis Kneen has been with NSF International for nearly 20 years, where he has led the expansion of NSF laboratory capabilities worldwide, adding advanced technologies and developing and implementing new test methods for routine analysis and chemical testing. Dr. Kneen also played key roles in establishing NSF laboratories in Shanghai, China; Lima, Peru; and Porto Alegre, Brazil; and Rheda-Wiedenbruck, Germany, which offer comprehensive testing services that support NSF International’s testing and certification services for a wide range of products. 

As Vice President of NSF’s Global Laboratories, Dr. Kneen oversees all of NSF’s chemistry, microbiology and engineering laboratories throughout the U.S., Europe, South America and China, as well as NSF’s Applied Research Center, which provides R&D services to further public health across all NSF sectors. 

Dr. Kneen has more than 25 years of experience in analytical chemistry and instrumental analysis, earning his doctoral degree in analytical chemistry from Michigan State University and a bachelor’s degree in chemistry from Wittenberg University. He has taught laboratory courses at Michigan State University, is an active member of the American Chemical Society and has presented at national conferences including the Society of Toxicology Annual Meeting and the American Society for Mass Spectrometry.

Lisa Witte (President, Research Safety Market Division, Thermo Fisher Scienfitic)

Lisa Witte currently serves as Thermo Fisher Scientific’s President of the Research Safety Market Division, which goes to market under the Fisher Scientific brand. Previously, from July 2012 until December 2014, Lisa was the Vice President and General Manager for the Portable Analytical Instruments (PAI) business unit within Thermo Fisher located in Tewksbury, MA.  Lisa joined the company in 1995, when it was Fisher Scientific, as the Vice President of Corporate Sales.  Lisa worked for Fisher Scientific for 8 years before pursuing other opportunities with Unisource and Promega Corporation.  In 2009, Lisa came back to Thermo Fisher Scientific as the Vice President and General Manager of their Cold Storage business unit in Asheville, NC, before moving to her position in PAI.

Lisa began her career as a Sales Representative for Corning Glass Works.  She has over 30 years of experience in the Life Science Research market in various capacities. 

Internally, Lisa is on the steering committee for the Diversity and Inclusion Council and the Women’s Employee Resource Group and co leads the sub team focused on local chapter establishment and involvement of the broader employee base.  She is also a member of the Talent Review Board for the Graduate Leadership Development Program.

Lisa received a Bachelor of Science in Biology from the College of William and Mary in Williamsburg, VA.    Lisa lives in Bedford, MA with her husband, Mark Witte, and their 3 children.

 

Measuring Customer Feedback
(Thursday, October 8th 9:45 am – 10:45 am)
Marlene Moore (Advanced Systems, Inc.) 

How do you best measure customer satisfaction?  Lead by Marlene Moore, Program Administrator of the ACIL Seal of Excellence Program, this seminar shows how to use customer feedback to improve management system operations, and discusses ways for laboratory management to measure and use this information to maximize the effectiveness of operational improvements. 

About the Speaker: 

Marlene Moore has managed and performed work for full service sampling and testing laboratories. She majored in chemistry at Moravian College in Bethlehem, PA and has attended and provided a variety of management, business and technical training courses. 

Current work includes performing assessments, evaluations and providing training. Training includes quality management training for organizational and project management, relative to sampling, testing and data collection activities of chemical and biological applications.

 

Bringing in the Business
(Thursday October 8th 11:00 am – 12:15 pm)
Dale Ledbetter, Esq. (Ledbetter Enterprises, Inc.)

This program will focus on the life blood of every business- finding new customers and keeping those customers for life. The foundation of the program is Dale’s list of Ten Keys, Plus One to bringing in the business. Members will learn how to recognize challenges their prospects have and the keys to solving those challenges. They will leave knowing how to over-come self-doubt, procrastination and fear, clearing the way for them to develop the proper mindset to succeed. 

Learn how to sell with integrity and professionalism – and feel better about the way you sell, and ultimately, sell more. This seminar is packed with take-home content that can be applied immediately.

About the Speaker: 

For more than 30 years, Dale Ledbetter has been helping people market better and sell more. He’s worked his sales-building magic for individual clients and multi-million dollar corporations.

Dale is a pioneer in the “new breed” of selling professionals, moving away from the trick closes and manipulative techniques of yesterday – moving instead to empowering customers and facilitating the buying process. 

His real-world experience starting, managing, and training sales organizations gives him the knowledge and insight to help your people break through barriers to sell more. As the former Executive Vice President of Meridian Bancorp, Dale has helped run sales organizations that have produced billions of dollars in sales. This track record of success uniquely qualifies him to help you improve customer relationships and raise sales. Some of his protégées are in the top one percent of salespeople in the world. 

Dale is the author of From Mother With Love, Bringing in the Business, The Ultimate Sales Professional, and Success Yearbook.

 

Roundtable Workshop
(Friday, October 9th 8:30 am – 10:30 am) 

At this roundtable workshop, attendees discuss the challenges they face in growing their business, mitigating risk, controlling costs, while increasing profitability. Members share examples of successes and openly discuss issues, while seeking best practice guidance from other members.

 

 

See the following links for more information:
Preliminary Schedule - Meeting Registration - Hotel Reservations